Personal Grooming & Essential Office Etiquette

About

This training will introduce participants to the principles of building and maintaining professional relationships, as well as providing practical guidance for typical workplace situations.

What will I learn?

After this training, participants will be able to learn the following: Create a professional image and maintain positive office relationship with diversified people working in and out of an organization. Introduce people properly, be a good communicator, and follow proper etiquette in meetings and other business discussions. Display courtesy on the telephone, in voice mails, and in written communications. Understand and implement the basic rules of personal grooming and how to dress for success Follow proper etiquette at business functions and dinners, and identify formal table settings for business dining.

Who should join?

• Mid-level / first line management • Supervisors, line managers, team coordinators • Anyone who wishes to learn and develop organizational leadership skills.

What resources and support will I get?

Interactive discussions, Brainstorming, Power point Presentations, Group Work, Gallery Technique, Fish Bowl Method, Coffee shop, Game and Role plays.

Will I get any certificate?

Yes